Product Warranty

DoorJamm products are backed by the added security of our warranty, where indicated. We warrant that these DoorJamm products will be free of defects in material or workmanship under normal use and cared for according to the instructions during DoorJamm product's warranty period. Please note that the warranty period begins from the date of retail purchase by the original end-user purchaser. The warranty period is one (1) year for all DoorJamm products. Minor imperfections and slight color variations may be considered normal. This warranty excludes damage to the product from intentional misuse or abuse, such as prolonged exposure to certain elements including sustained heat beyond the material specifications, neglect, accident, alteration and theft. In the unlikely event that your product becomes defective during the warranty period, at DoorJamm's discretion, we will provide a replacement at no charge. The following conditions apply to our warranty terms, but not limited to: A copy of your dated proof of purchase may be required prior to any claims under our warranty. Your DoorJamm product has been manufactured to strict specifications and has been designed for use on doors and gates commonly found in residential and commercial structures. This warranty expressly excludes any defects or damages caused by accessories other than those authorized by DoorJamm. This warranty is valid only in the country where the DoorJamm product was purchased. The following are not covered by our warranty, but not limited to: Dents, scratches, and other conditions to the product that occur over time considered as normal wear and tear. Misuse, abusive use, or intentional damage to the product. Accidents to the product. Modifications or alterations to the product. Incorrect operation, installation or not following the operation instructions. Deterioration of the product arising under inappropriate prolonged exposure to extreme conditions such as heat or cold beyond the material specifications. Lost or stolen product. Parts or products that have been disposed. All incidental or consequential damages that result from user mishandling or other than its intended use. Dissatisfied with the product. Liability arising out of, or relating to the use, or inability to use the product or otherwise in connection with the product, is limited to the amount actually paid by the purchaser. Some states do not allow the exclusion of incidental or consequential damages, so these limitations may not apply. This warranty gives specific legal rights and other rights may be available as part of state legal requirements.